• Orders are processed within 1–3 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is processed, it will be handed over to our shipping partner for delivery.

Estimated delivery times are calculated after order processing:

Within Egypt:

• Cairo, Giza & Alexandria: 1–2 business days

• Other Governorates: 2–5 business days

• Remote Areas: 4–7 business days

Delivery times may vary during peak seasons, promotions, or due to unforeseen circumstances.

• Shipping fees are calculated at checkout based on your delivery location.

• Free shipping may be offered on selected products or orders above a specified value (if applicable).

• Express or same-day delivery (when available) may incur an additional charge.

• Cash on Delivery is available for eligible locations within Egypt.

• For high-value orders, we may require order confirmation before shipping.

• COD availability may vary by location.

• Once your order is shipped, you will receive a confirmation message with tracking details.

• Please ensure that your shipping address and contact details are accurate.

• Someone must be available at the delivery address to receive the order.

• For high-value items, a valid ID and signature may be required upon delivery.

While we aim to deliver orders on time, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Incorrect or incomplete address information

We will notify you in case of significant delays.

• If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

• Keep all original packaging and provide clear photos to help us resolve the issue quickly.

• Orders can be canceled before shipment.

• Once shipped, cancellations will be handled according to our Return & Refund Policy.

If you have any questions about shipping or delivery, please contact us:

📍 Address: Egypt, Cairo

📧 Email: peacewatcheseg@gmail.com

📞 Phone/WhatsApp: +201023979446

🕒 Support Hours: Saturday – Thursday, 7:00 AM – 11:00 PM